Mitchell Property Training

In-house Training Sessions
Bringing our sessions to you

Our passion is delivering training that is innovative, relevant & useful. We have run sessions all over Victoria as well as speaking at conferences and events across Australia. We love our Regional training and visiting our country friends, if you want us to visit your area please let us know.

People are always asking us for more training. They want to share our sessions with their colleagues.

Although we only advertise our public training sessions, we are frequently visiting individual agencies and corporate offices.

Our most popular public sessions of are listed on this page. These are our standard, pre-written courses which we have delivered in our organised events and these sessions have also had the best feedback and the most requests. These sessions can be delivered to your team as they are but we can also alter or create sessions based on your needs.

Topics include:

  • Legislation & VCAT
  • The New World of Property Management
  • Growth
  • Stress/Time Management/Conflict Resolution
  • Mould & Maintenance

And if you need your own training material, we can create it or work with you to help you develop it.

If you would like to discuss what we can do for you and your team, please contact us at info@mitchellpt.com.au

Legislation & VCAT
4 Hour Session | Maximum class of 15

Property Management in Victoria went through massive changes in March 2021, and as a result the way we manage our properties has changed. Property Managers need to have extensive knowledge of the Residential Tenancies Act, the Regulations and VCAT in order to effectively manage our clients investments.

This session will give you the education and information to be across the new legislation changes and how VCAT works under these new laws.

LEARNING OUTCOMES:

  • Gain a solid understanding of the Residential Tenancies Act and the Regulations
  • Look at compliance obligations with minimum standards, disclosure statements & safety checks
  • Learn how to correctly serve notices & apply for a hearing
  • Look at the different summary of proofs
  • Learn about depreciation in rental properties and how VCAT calculates it
  • Learn how to enforce a monetary order after a VCAT hearing
  • Learn where to find the relevant information so you can stay on top of the changes and educate your clients

WHO SHOULD ATTEND

This training is for anyone working in Property Management and it will suit all levels of experience.

BOOKINGS:

Please email info@mitchellpt.com.au

All About Growth
6 Hour Session | Maximum class of 15

Property Management is changing, clients are changing and as a result, we need to change the way we do things. Growth is not only measured in the number of properties under management it is measured in dollars.

This course will give you the skills and knowledge to identify opportunities, grow a profitable and sustainable business as well as unlock opportunities for future growth.

  • Learn the value of the rent roll
  • Discover your points of difference and find out what sets you apart from your competition
  • Look at strategies and ideas to grow the rent roll
  • Create your ‘Customer Persona’ profile to learn who your ideal client is
  • Create a list of marketing ideas to match your ideal customer profile
  • Gain confidence with listing presentations by effective scripts, dialogues, and role-playing

This session covers topics designed for Property Managers, BDMs, Directors and anyone looking for rent roll growth.

BOOKINGS:

Please email info@mitchellpt.com.au

The New World of Property Management
4 Hour Session | Maximum class of 15

In the last few years Property Management has gone through some massive changes. Starting with the changes to the legislation and regulations and then COVID-19 being thrown into the mix as well. As a result the way we deal with clients and manage our properties has changed. This session will guide you through how to effectively manage tenancies and your clients in today’s climate.

We will work through the life cycle of a tenancy and look at ways we can improve our technology, documentation, compliance, risk management and service to our clients.

LEARNING OUTCOMES:

  • Look at some of the major areas of change in the Residential Tenancies Act and the Regulations
  • Look at compliance obligations with minimum standards, disclosure statements, safety checks & how to ensure you follow correct processes and educate your clients along the way
  • Run through the life cycle of a tenancy and highlight risks and areas of improvement
  • Learn how to correctly set up a RRP & Renter file
  • Discuss what areas agencies usually do not do well which can pose a huge risk to the OIEC
  • Learn how to be the best PM and run the best portfolio/department out there!

WHO SHOULD ATTEND

This training is for anyone in property management and it will suit all levels of experience.

BOOKINGS:

Please email info@mitchellpt.com.au

Stress, Time Management & Effectively Dealing with Conflict
4 Hour Session | Maximum class of 15

Managing Time is something we all need to do. Good time management can be the difference between working normal hours or not. It can also be the difference between sanity and insanity. And stress unfortunately comes with the job in our profession – it’s unavoidable!

Session Topics

  • energy levels – what are they and what powers YOU?
  • obstacles – things that get in your way or upset your day
  • stress causes – the things that cause us stress
  • choke barriers – those tasks that take forever…
  • time suckers – regular consumers of time: how to manage them
  • ideal weeks – create your own
  • managing your stress – from cause to resolution
  • organised structures – how to get organised
  • training plans – improve yourself and your team
  • systems & procedures – organisation via regulated self-discipline
  • using legislation – it can help you save time!
  • conflict – how to deal with it effectively

In this session, we will talk about how your personal energy levels affect your work life, the obstacles in your day, how to manage them, and the tools and structure you can use to get both organised and efficient. We also want to use time management to manage and reduce stress. Further, we will talk about training plans and systems & procedures which can be used to get the whole team to same level plus some little tips & tricks involving communication and legislation.

Who should attend?
This session is for Property Managers, their assistants and department leaders.

BOOKINGS:

Please email info@mitchellpt.com.au

 Mould & Maintenance
4 Hour Session | Maximum class of 15
As Property Managers we have a responsibility to ensure the properties under our management are safe, secure and well maintained.
Mould can present as a huge issue in rental properties.
During this session we will discuss general maintenance in properties regarding mould, and what a renter’s role involves. We will also learn how to deal with mould in a rental property and also how to identify and deal with it.
General maintenance in rental properties will also be covered as well as the role of a property manager when it comes to handling the requests that come to you/how to best deal with them. Lastly, we will workshop some best practice ideas to implement back at your office.

Learning Outcomes:

  • Gain a solid understanding of mould within rental properties & how to deal with it
  • Learn about responsibilities when it comes to mould within rental properties
  • Learn how to educate renters to effectively prevent mould in their rental properties
  • Learn how to manage & deal with maintenance issues within rental properties
  • Learn where to find the relevant information so you can stay on top of mould & maintenance to educate your clients
  • Discuss how maintenance in properties is now dealt with under the updated RTA

Who should attend?

This session is for Property Managers, their assistants and department leaders.

BOOKINGS:

Please email info@mitchellpt.com.au

Let’s talk
about how we can help you.
Send us a message if you would like to know how we can help you. We will always get back to as soon as we can.